Terms of service

 

1. Overview

Welcome to unifclothing.shop.

These Terms of Service govern your access to and use of the unifclothing.shop website, online store, products, features, content, and related services.

Throughout these Terms, the words “we,” “us,” and “our” refer to the operator of unifclothing.shop. The words “you,” “your,” and “customer” refer to any visitor, user, or purchaser using our website or services.

By accessing our website, creating an account, placing an order, or otherwise using our services, you agree to these Terms of Service and acknowledge our Privacy Policy, Return and Refund Policy, Shipping Policy, and Legal Notice.

These Terms apply to consumers and business customers. Provisions specifically referring to consumers apply only to natural persons entering into a transaction for purposes that are predominantly outside their trade, business, or profession.

Nothing in these Terms limits or excludes any mandatory rights available to consumers under German or European Union law.

2. Operator and Contact Information

The online store is operated under the name:

unifclothing.shop

For questions regarding these Terms, products, orders, or customer service, contact:

Email: info@unifclothing.shop

Additional legally required information concerning the store operator is provided in the Legal Notice published on unifclothing.shop.

3. Eligibility to Use the Website

You may use our website and place orders only if you are legally capable of entering into a binding contract.

If you are under the legal age required to enter into a contract independently, you may use our services only with the involvement and authorisation of a parent or legal guardian.

You are responsible for ensuring that the information you provide is accurate, complete, and current.

4. Scope of the Online Store

unifclothing.shop offers products for sale through its online store. Product availability, colours, sizes, specifications, prices, promotions, and delivery destinations may change from time to time.

Displaying a product on our website does not guarantee that the product will remain available.

We reserve the right to:

• Add, modify, or discontinue products;

• Limit quantities available for purchase;

• Restrict sales to particular countries, regions, persons, or addresses where legally permitted;

• Correct errors in product information or pricing; and

• Refuse orders in circumstances permitted by applicable law.

We will not apply these rights in a discriminatory or otherwise unlawful manner.

5. Product Information

We aim to present product descriptions, photographs, measurements, colours, materials, sizing information, and other details as accurately as reasonably possible.

However, colours and visual appearance may vary depending on:

• Screen settings;

• Device display;

• Lighting conditions;

• Photography;

• Manufacturing batches; and

• Individual perception.

Minor variations that do not affect the product’s agreed quality, intended use, or legal conformity may occur.

Customers should review the available product description, sizing information, materials, care instructions, and other relevant details before placing an order.

Nothing in this section limits your statutory rights where a product is defective, materially different from its description, or otherwise non-conforming.

6. Prices and Taxes

Product prices are shown on the website in the currency displayed during browsing and checkout.

For sales to consumers in Germany, prices presented as final consumer prices include applicable value-added tax where required.

Any additional delivery costs or other mandatory charges will be clearly disclosed before you submit an order.

The total amount payable will be shown during checkout before you place the order.

We may change prices at any time. Price changes do not affect orders that have already been accepted by us.

If a price is clearly incorrect due to an obvious typographical, technical, or system error, we may cancel the affected order where permitted by law. If payment has already been collected, the amount paid for the cancelled order will be refunded without undue delay.

7. Placing an Order

Products can be selected and added to the shopping cart through the website.

Before submitting an order, you will have an opportunity to review and correct relevant information, including:

• Selected products;

• Product quantities;

• Sizes or variants;

• Billing information;

• Shipping information;

• Delivery method;

• Payment method; and

• Total order value.

By activating the final order button indicating an obligation to pay, you submit a binding offer to purchase the products in your order.

After the order is submitted, we may send an automated email confirming that the order has been received. An automated receipt confirmation does not necessarily constitute acceptance of the order unless the message expressly states otherwise.

8. Contract Formation

A purchase contract is formed when we accept your order.

Acceptance may occur when we:

• Send an express order-acceptance confirmation;

• Send a dispatch or shipping confirmation;

• Dispatch the ordered products; or

• Otherwise clearly confirm that the order has been accepted.

The contract is formed for the products expressly included in our acceptance.

If we do not accept an order, any payment already collected for that order will be refunded without undue delay.

We may refuse or cancel an order for legitimate reasons, including:

• Product unavailability;

• Inability to verify payment;

• Suspected fraud or unauthorised activity;

• Incorrect pricing or product information;

• Violation of purchase limits;

• Delivery restrictions;

• An incomplete or invalid delivery address;

• Suspected commercial resale inconsistent with an applicable purchase limit; or

• A legal or regulatory restriction.

Where reasonably possible, we will inform you if an order cannot be accepted or must be cancelled.

9. Contract Language and Storage

The contract language for these Terms is English.

The order information and applicable contractual documents may be provided electronically. You should save or print the Terms of Service, order confirmation, and relevant store policies for your records.

We may retain order and contract information as required for order administration, accounting, tax, fraud prevention, consumer protection, and other lawful purposes.

10. Payment

Available payment methods are displayed during checkout.

Payments may be processed by independent payment service providers. Your use of a payment method may also be subject to the provider’s own terms and privacy notices.

You confirm that:

• You are authorised to use the selected payment method;

• The payment information supplied is accurate;

• Sufficient funds or credit are available; and

• The payment does not violate applicable law.

Depending on the payment method, payment may be authorised or collected when the order is placed, accepted, processed, or dispatched.

If payment is declined, reversed, disputed, or not completed, we may suspend processing or cancel the order.

We will not charge payment-method fees that are prohibited by applicable consumer law.

11. Promotions and Discount Codes

Discount codes, promotional offers, free gifts, and special pricing may be subject to additional conditions disclosed with the relevant promotion.

Unless otherwise stated:

• Promotions cannot be combined;

• Discount codes have no cash value;

• Discounts apply only to eligible products;

• A code must be entered before the order is submitted;

• Promotions may be limited by time, quantity, customer, or region; and

• Discounts cannot be applied retrospectively to completed orders.

We may cancel or correct a promotion affected by fraud, misuse, or an obvious technical error, subject to applicable law.

Statutory consumer rights apply equally to products purchased at a reduced or promotional price.

12. Shipping and Delivery

Delivery destinations, methods, costs, and estimated delivery times are described during checkout and in our Shipping Policy.

Delivery estimates are not guaranteed delivery dates unless we expressly agree otherwise.

Delays may occur because of:

• Carrier disruption;

• Customs processing;

• Severe weather;

• Public holidays;

• Incorrect delivery details;

• Security inspections;

• High order volumes;

• Force majeure events; or

• Circumstances outside our reasonable control.

We will provide available tracking information where applicable.

You are responsible for providing a complete and accurate delivery address. Contact us promptly at info@unifclothing.shop if you discover an error.

We cannot guarantee that an address can be changed after an order has entered processing or has been dispatched.

Mandatory consumer rights concerning delivery delays, additional performance periods, cancellation, reimbursement, and transfer of risk remain unaffected.

13. Transfer of Risk

For sales to consumers, the risk of accidental loss or damage generally passes to the customer when the customer, or a third party designated by the customer other than the carrier, physically receives the products.

Different rules may apply if the customer independently commissions a carrier that was not offered by us.

This section does not limit mandatory consumer rights.

14. Retention of Title

Products remain our property until the applicable purchase price has been paid in full.

The customer must not sell, pledge, transfer, or otherwise dispose of unpaid products in a manner that interferes with our lawful ownership rights.

15. Right of Withdrawal

Consumers purchasing online generally have a statutory right to withdraw from an eligible purchase within 14 days without giving a reason.

The withdrawal period generally begins after the consumer, or a designated third party other than the carrier, receives the products.

The conditions, procedure, consequences, exceptions, return instructions, and model withdrawal form are set out in our Return and Refund Policy.

To exercise a right of withdrawal, contact:

Email: info@unifclothing.shop

Nothing in these Terms restricts a statutory right of withdrawal.

16. Returns and Refunds

Returns and refunds are governed by our Return and Refund Policy and applicable mandatory law.

Customers should contact info@unifclothing.shop before sending a return so that the correct return instructions and return address can be provided.

Products must not be sent to an address appearing on an original shipping label unless we have confirmed that it is an authorised return address.

Approved refunds will normally be made using the original payment method unless another method is expressly agreed.

17. Defective or Non-Conforming Products

Products supplied to consumers must comply with applicable statutory conformity requirements.

A product may be non-conforming where, among other circumstances, it:

• Does not match its description;

• Does not possess agreed characteristics;

• Is unsuitable for its ordinary or agreed purpose;

• Is supplied in the wrong quantity;

• Is materially damaged or defective; or

• Does not include required accessories, instructions, or components.

Where a product is legally non-conforming, the customer may be entitled to statutory remedies such as repair, replacement, price reduction, or termination and refund, depending on the applicable circumstances and legal requirements.

Commercial warranties, where offered, do not replace or restrict statutory guarantee rights.

Customers should contact info@unifclothing.shop and provide the order number, a description of the problem, and reasonable supporting information.

18. Customer Accounts

Certain website features may allow or require you to create a customer account.

You are responsible for:

• Providing accurate account information;

• Keeping login credentials confidential;

• Restricting access to your device and account;

• Notifying us of suspected unauthorised access; and

• Ensuring that activity conducted through your account is authorised.

You must not transfer, sell, or share an account for fraudulent or unlawful purposes.

We may suspend or restrict an account where reasonably necessary to investigate suspected fraud, security threats, unauthorised access, abuse, or violations of these Terms.

19. Acceptable Use

You must not use the website or services:

• For an unlawful or fraudulent purpose;

• To violate applicable laws or regulations;

• To infringe intellectual property, privacy, or other rights;

• To transmit malware, viruses, or harmful code;

• To attempt unauthorised access to systems or accounts;

• To interfere with website operation or security;

• To scrape, crawl, or extract data through unauthorised automated means;

• To impersonate another person;

• To submit false payment, identity, or delivery information;

• To place fraudulent chargebacks;

• To harass, threaten, abuse, or discriminate against another person;

• To distribute spam or unsolicited communications; or

• To circumvent purchase limits or security controls.

We may take proportionate action against misuse, including restricting access, cancelling affected orders, preserving evidence, and reporting suspected unlawful activity to competent authorities.

20. Intellectual Property

The website and its contents, including text, graphics, logos, product descriptions, photographs, videos, designs, page layouts, software, and branding, may be protected by intellectual property laws.

Unless otherwise stated, these materials are owned by us, licensed to us, or used with permission.

You may access and use the website for personal, lawful, non-commercial shopping purposes.

Without prior written permission, you must not:

• Reproduce or republish website content;

• Modify or create derivative works;

• Sell, license, or commercially exploit content;

• Remove copyright or proprietary notices;

• Use our branding in a misleading manner; or

• Suggest an affiliation or endorsement that does not exist.

Mandatory legal exceptions and limitations remain unaffected.

21. Customer Reviews and Submitted Content

Where the website permits reviews, comments, photographs, or other submissions, you confirm that:

• You have the right to submit the content;

• The content is accurate to the best of your knowledge;

• The content does not infringe third-party rights;

• The content is not unlawful, defamatory, threatening, discriminatory, or deceptive; and

• The content does not contain malware, spam, or unauthorised advertising.

You retain ownership of rights you hold in submitted content.

By submitting content for publication, you grant us a non-exclusive, worldwide, royalty-free licence to host, reproduce, display, format, and use that content for operating, promoting, and improving our store, subject to applicable law and our Privacy Policy.

We may moderate or remove content where reasonably necessary because it violates these Terms, applicable law, third-party rights, or platform policies.

We will not manipulate customer reviews or present reviews in a misleading manner.

22. Third-Party Services and Links

Our website may use or link to services operated by third parties, including:

• Shopify;

• Payment providers;

• Delivery carriers;

• Social media services;

• Analytics providers; and

• Customer-support providers.

Third-party services may be governed by their own terms and privacy policies.

We are not responsible for independent third-party websites or services that are outside our reasonable control. This does not exclude responsibility where applicable law makes us responsible for a third party acting on our behalf.

The inclusion of a link does not necessarily mean that we endorse the third party or all of its content.

23. Privacy and Personal Data

Our collection and processing of personal data are described in our Privacy Policy.

By using the website, you acknowledge that personal data may be processed as necessary to:

• Operate the store;

• Process payments;

• Fulfil orders;

• Arrange delivery;

• Provide customer support;

• Prevent fraud;

• Comply with legal obligations; and

• Perform other lawful activities described in the Privacy Policy.

Where consent is legally required for a specific processing activity, that activity will be based on consent rather than merely on acceptance of these Terms.

24. Website Availability

We aim to keep the website accessible and functioning properly, but uninterrupted or error-free availability cannot be guaranteed.

We may temporarily suspend or restrict access for:

• Maintenance;

• Security updates;

• Technical improvements;

• Emergency repairs;

• Legal compliance; or

• Events outside our reasonable control.

Where reasonably possible, we will seek to minimise disruption.

This section does not limit obligations concerning accepted orders or mandatory consumer rights.

25. Corrections and Updates

Information on the website may occasionally contain typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, availability, delivery, or other matters.

We may correct errors and update information at any time.

If a correction materially affects an order already placed, we will take reasonable steps to notify the customer and provide any remedy required by applicable law.

26. Liability

We are liable without limitation where liability results from:

• Intentional misconduct;

• Gross negligence;

• Injury to life, body, or health;

• Fraudulent concealment of a defect;

• An expressly assumed guarantee;

• Mandatory product-liability law; or

• Another legal rule under which liability cannot be excluded or restricted.

In cases of ordinary negligence, we are liable for a breach of an essential contractual obligation whose performance is necessary for the proper fulfilment of the contract and on which the customer may normally rely.

In such cases, liability may be limited to the loss that was foreseeable and typical when the contract was concluded, to the extent permitted by law.

We are not liable for indirect or consequential losses resulting from ordinary negligence where such liability may lawfully be excluded.

These limitations also apply for the benefit of our employees, representatives, agents, and service providers where legally permitted.

Nothing in these Terms excludes or restricts mandatory consumer rights or liability that cannot legally be limited.

27. Force Majeure

We are not responsible for a delay or failure caused by an event outside our reasonable control, including:

• Natural disasters;

• Severe weather;

• Fire or flood;

• War, terrorism, or civil disorder;

• Government action;

• Epidemics or public-health emergencies;

• Labour disputes;

• Transport interruption;

• Customs delays;

• Telecommunications failure;

• Cyberattacks;

• Power failure; or

• Supplier or carrier disruption caused by such an event.

We will take reasonable steps to reduce the effects of the event and resume performance.

Mandatory rights concerning delayed or failed delivery, withdrawal, cancellation, and refunds remain unaffected.

28. Indemnification by Business Users

This section applies only to users acting for commercial or professional purposes and does not apply to consumers.

A business user agrees to indemnify us against reasonable losses, liabilities, and expenses arising from an unlawful use of the website, infringement of third-party rights, or material breach of these Terms by that business user, except to the extent that we caused or contributed to the loss.

29. Suspension and Termination

You may stop using the website at any time.

We may suspend or terminate access where reasonably necessary because of:

• A material breach of these Terms;

• Fraud or suspected fraud;

• Security threats;

• Unlawful activity;

• Abuse of the website or services; or

• A legal or regulatory requirement.

Suspension or termination does not affect rights and obligations arising from an order already accepted unless the order is lawfully cancelled.

Provisions intended by their nature to survive termination remain effective, including provisions concerning payment obligations, intellectual property, liability, and dispute resolution.

30. Changes to These Terms

We may update these Terms to reflect changes in:

• Applicable law;

• Our services;

• Website functions;

• Payment or delivery processes;

• Security requirements; or

• Business operations.

The updated Terms will be published on this page with a revised “Last updated” date.

Changes will generally apply prospectively and will not retroactively alter an accepted order unless required by law or expressly agreed with the customer.

31. Severability

If any provision of these Terms is found to be invalid, unlawful, or unenforceable, the remaining provisions will remain effective to the extent permitted by law.

Any invalid provision will be replaced or interpreted in accordance with applicable law in a manner that most closely reflects its lawful commercial purpose.

This section does not reduce any mandatory consumer protection.

32. No Waiver

A failure or delay in exercising a right under these Terms does not constitute a waiver of that right.

A waiver is effective only for the particular matter for which it is given and does not constitute a continuing waiver.

33. Entire Agreement

These Terms, together with the applicable product information, order confirmation, Privacy Policy, Return and Refund Policy, Shipping Policy, and Legal Notice, form the contractual framework between you and us concerning your use of the store and purchases made through it.

Individual agreements expressly made with a customer take priority where they conflict with these general Terms.

34. Governing Law

These Terms and contracts formed through unifclothing.shop are governed by the laws of the Federal Republic of Germany, excluding the United Nations Convention on Contracts for the International Sale of Goods, where such exclusion is legally effective.

For consumers, this choice of law does not remove mandatory protections granted by the law of the country in which the consumer has their habitual residence where those protections apply.

35. Jurisdiction

Mandatory statutory rules concerning court jurisdiction remain unaffected.

Where the customer is a consumer, proceedings may be brought before the courts having jurisdiction under applicable consumer law.

Where the customer is a merchant, legal entity under public law, or special fund under public law, the competent place of jurisdiction may be determined in accordance with applicable German law and an effective jurisdiction agreement.

36. Consumer Complaints

Customers should first contact us so that we can attempt to resolve a complaint directly.

Please send complaints to:

Email: info@unifclothing.shop

Include your name, order number, a description of the issue, and the resolution requested.

Information concerning participation in consumer dispute-resolution proceedings, where legally required, will be provided in the Legal Notice or another clearly accessible section of the website.

37. Contact Us

For questions about these Terms of Service, contact:

unifclothing.shop
Email: info@unifclothing.shop